Applies to: Web, iPhone/iPad, Android
Letterloop separates management permission from participation. Owner and Admin describe who manages the group. Contributor and Reader describe whether a member submits Issue replies. A person can be both an admin and a contributor, for example.
Owner: the single person responsible for the Letterloop. The owner is also an admin and must remain a Contributor.
Admin: a trusted member who can help manage members, questions, Issues, schedules, settings, reminders, and delivery actions.
Only the owner can transfer ownership. The subscription status of the owner account is used when Letterloop checks whether future Issues can be created and delivered.
Changing ownership does not move a separately purchased subscription between Letterloop accounts.
Contributor: receives the reply flow, can submit and edit Issue responses, and receives delivered Issues.
Reader: receives and reads delivered Issues but is not given an Issue reply form or reply reminders.
A signed-in member may see delivered-Issue interaction controls according to the Letterloop's comments settings and the access available on that surface.
Someone opening a public Issue share link is not made a member and cannot use member-only comment or reaction controls.
Group is collaborative. New people normally join as Contributors, and admins can also add Readers.
From You is owner-led. The owner is the only Contributor and everyone else joins as a Reader.
Switch a From You Letterloop to Group before trying to make another member a Contributor.
When a Reader becomes a Contributor during an active Issue, Letterloop creates a reply place for that person. When a Contributor becomes a Reader, future reply prompts stop; content they already submitted to the current Issue can remain in that Issue.
Note: The owner cannot be changed to Reader, and every Group Letterloop must retain at least one Contributor.
