Applies to: Web, iPhone/iPad, Android
Who can do this: Current owner
The new owner must already be a member of the Letterloop.
The owner must be a Contributor. In From You mode, ownership determines who is allowed to contribute.
Tell the new owner that they will receive owner and admin permissions.
Check subscription coverage. Future delivery is evaluated using the new owner's Letterloop account entitlement.
Open the Letterloop and choose Members.
Open the actions for the person who should become owner.
Choose Make Owner.
Read the confirmation and verify the person's name and email.
Confirm, then refresh the roster and make sure the Owner label moved to the intended person.
The selected member becomes the Letterloop's owner and an admin. The previous owner remains a member and normally retains admin access until that role is changed separately. In a From You Letterloop, review participation roles after the transfer so only the new owner is the Contributor.
Making someone the owner does not move a Paddle, Stripe, App Store, Google Play, or Lifetime purchase from one Letterloop account to another. The previous owner's entitlement remains with that account. The new owner needs their own active entitlement when paid delivery is required.
Note: Do not cancel or purchase again until both people have checked their Subscription pages and provider receipts.
If the current owner can still access the Letterloop, they can transfer ownership again from Members. Otherwise contact support with the Letterloop name and both account emails. Never send passwords or full payment details.
