Applies to: Web, iPhone/iPad, Android, Email
Who this is for: Every Owner, Admin, Contributor, and Reader.
Use Letterloop as a private group while recognizing when email, share links, Mementos, and PDFs create access or copies outside the group.
Letterloop membership controls access to the group dashboard, reply forms, member management, and settings. Owners and Admins manage the group. Contributors submit replies, while Readers receive and read delivered Issues without contributing.
Sharing an Issue does not add the recipient as a member or give them access to the Letterloop's settings, member management, reply composer, or other Issues.
Share Issue with new recipient sends the delivered Issue's contents to one email address. That email is a snapshot and can be kept or forwarded.
Issue share link lets an Owner or Admin copy a live view link. Anyone with the complete link may be able to open that Issue, even without membership.
Reply share link opens one member's shared reply. Anyone with the complete link may be able to view that reply.
Mementos and PDFs are exported images or files. They do not carry Letterloop membership controls and can be saved, copied, or reshared.
A nonmember using an Issue share link can read the shared Issue but cannot add member comments or reactions. A public viewer also does not gain access to the Letterloop's member list, settings, reply composer, or other Issues.
Treat every share link as private. Send it only to people who should be able to see the linked content, and never post it publicly.
Invite each person to their own account instead of sharing one account.
Use Reader and Contributor roles intentionally, and review membership regularly.
Do not post passwords, payment details, or other highly sensitive information in a Letterloop.
Before forwarding an Issue email or sending a share link, Memento, or PDF, review exactly what the recipient will receive.
Removing a member ends that person's Letterloop access but does not recall Issue emails, Mementos, PDFs, or other copies already shared. It also does not disable an Issue share link. A reply share link for the removed member may stop working because that link depends on current membership.
Ask the recipient not to forward the content and to delete the email, image, or file.
If the person is a Letterloop member who should no longer have access, an Owner or Admin should remove that membership.
Removing membership does not recall earlier copies or disable an Issue share link. A reply share link for the removed member may stop working; confirm the exact link type before relying on that.
For sensitive or uncertain cases, contact Letterloop support with the Letterloop name, Issue number, and a description of what was shared. Do not paste the complete share link or private content into the first message.
Deleting a Letterloop permanently deletes that Letterloop, its Issues, and its members. It does not cancel a subscription.
Deleting your account is available only after you leave or delete every Letterloop connected to it. Cancel recurring billing separately with the provider shown on the receipt or Subscription page.
Canceling a subscription stops future renewal according to the provider's terms. It does not delete your account or Letterloop data.
For the terms that govern data handling, retention, and use, review Letterloop's current Privacy Policy and Terms of Use.
